Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED


When you make a purchase on BrayCase, as part of our buying and selling process, we collect the personal information you provide to us, such as your name , your address, your e-mail address or your telephone number.

When you browse BrayCase, we also automatically receive the Internet protocol address (IP address) of your computer, which allows us to to get more details about the browser and operating system you are using.

As part of email marketing, with your permission, we may send you emails. -emails about ZenMood about new products and other updates or your uncompleted orders.



ARTICLE 2 - CONSENT

How do we get us your consent?

When you provide us with your personal information to enter into a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we'll assume that you consent to our collecting your information.

If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will ask you directly for your explicit consent, or we will give you the possibility of refusing.

How can you withdraw your consent?

If after giving us your consent, you change your mind and no longer consent to us being able to contact you, collect your information, you can notify us by contacting us at contact@braycase.com
.


ARTICLE 3 – DISCLOSURE

We may disclose your personal information only if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.


ARTICLE 4 – SHOPIFY

Ze nMood is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell ZenMood products and services to you.

Your data is stored in the storage system and databases data from Shopify. In the general Shopify application, your data is stored on a secure server protected by a firewall.


For payment, if you make your purchase through a payment gateway direct, Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted. We therefore do not have direct access to the information you used to place your order. This information passes through Shopify and payment processors.

Indeed, all direct payment gateways comply with the PCI-DSS standard. This payment card industry security standard, PCI-DSS in English for Payment Card Industry Data Security Standard, is established by the five main card networks (Visa, MasterCard, American Express, Discover Card and JCB). These standards help ensure the secure handling of credit card data when shopping on ZenMood and its service providers.

For more information, please see the Shopify Terms of Service.


ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES


In general, the services provided by third party providers used by us will only collect, use and disclose your information in the necessary to perform the services they provide to us such as payment processing

However, some of these providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions on ZenMood.

As for these third-party providers, we recommend that you read their privacy policies carefully so that you can understand how how they will process your personal information. You will be able to find that of Visa, that of American Express, that of MasterCard, that of JCB or even that of Stripe. located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located, for example.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information that was used to complete the transaction may be disclosed under United States law, such as the Patriot Act.

Once you leave the ZenMood site or are redirected to a third-party website or application for your payment , you are no longer governed by this Privacy Policy or ZenMood's Terms of Service.


Links

You may need to leave ZenMood by clicking on some links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.


ARTICLE 6 – SECURITY

To protect your personal data, reasonable precautions are taken by us and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

In In the event that you provide us with your credit card information, it will be encrypted through the use of SSL security protocol and stored with AES-256 type encryption. This means that no human being will have access to the full card number. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Below is a list of cookies we use. We've listed them below for you to choose whether or not to allow them.

_session_id, is a unique session identifier that allows Shopify to store information about your session ( referrer, landing page, etc.).

_shopify_visit, saves cookies for 30 minutes since the last visit. Beyond that, no data is recorded.This cookie file is used by ZenMood's internal vendor stats tracking system to record the number of visits

_shopify_uniq, this file expires at midnight the following day depending on the location of the visitor. This cookie calculates the number of visits to a store per unique customer.

cart, this unique identifier persists for 2 weeks and stores information about your shopping cart.

_secure_session_id, is a session unique identifier.

storefront_digest, is also a unique identifier. It is undefined if the store has a password. It is used to know if the current visitor has access or not.


ARTICLE 7 – AGE OF CONSENT

By using ZenMood, you declare that you are at least the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependents of yours to use ZenMood.


ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon posting to the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you can know what information we collect, how we use it, and under what circumstances we disclose it, s should be.

If ZenMood is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.


ARTICLE 9 - SMS MARKETING

By entering your phone number at checkout and initiating a purchase as well as subscribing via our list of marketing registration, you agree that we can send you SMS notifications (for your order and including abandoned cart reminders) or SMS marketing offers.

The number of marketing text messages will not exceed 30 per month. You can unsubscribe from any further text messages by replying with the word STOP. Sending text messages or using automations requires you to pass recipients' phone numbers or names. This data will be stored and used to communicate campaign analysis and results, including message delivery status, sending status and, in some cases, whether the purchase resulted in a sale to ZenMood.

If you decide to use our link shortener in text messages, we will collect this information to know if the link was clicked or not and use it to show results in analytics. Any other third party services you may decide to use outside of the scope of smsbump.com, our text message operator, the system we use to send the SMS (third party link shortener, GA tracker, etc) you will be referred to their specific third party policies which you must agree to.

When sending the text messages, we will pass the data to our text message operator to complete the sending of the messages. Information is only shared with our operator when initiating a marketing campaign and sending messages. If the recipients no longer wish to receive messages, they must reply to the message with STOP or contact the email address contact@zenmoodmall.com so that we can successfully unsubscribe.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at contact@zenmoodmall.com or by mail with subject Re: Privacy Compliance Officer.